You have the right to know how your personal data is collected, used, and protected at a30. This page explains everything clearly in plain English.
Here's a quick summary before you read the full details
Your name, mobile number, date of birth, and payment details provided at registration. Device and log data are also collected automatically while you use the platform.
A30 never sells your personal information to third parties. Your data is used solely for delivering our services and meeting legal obligations.
You have the right to view, correct, and request deletion of your personal data. Simply email us at support@a30.live.
All transactions and personal data are protected with 256-bit SSL encryption — the same security standard used by banking systems.
A30 uses cookies to enhance your experience. You can manage cookies through your browser settings, though some features may not function properly if they are disabled.
Any updates to this Privacy Policy will be published on this page. Members will be notified of significant changes.
Six core principles that form the foundation of our data protection approach
A30 only collects information that is strictly necessary to provide its services. We never ask for excessive or irrelevant data — just what's needed, nothing more.
AES-256 encryption is active at every step, from registration to payment. No one outside can read your data — not even during transmission.
Your mobile number, name, and transaction history are never sold to advertisers or data brokers. This is an absolute, non-negotiable policy at a30.
You have full control to view, correct, or request deletion of your stored data. Simply reach out to our support team to get the process started.
Your data is not kept indefinitely. Information from inactive accounts is securely deleted once the required legal retention period has passed.
A30 is licensed by Curacao eGaming. Regular audits are conducted to ensure data protection compliance under the licensing terms — this is accountability, not just a promise.
This Privacy Policy applies to all services on the a30 platform (https://a30.live). By using a30, you are considered to have consented to the collection and processing of data as described in this policy. We want you to make informed decisions — so we've done our best to keep everything clear and straightforward.
In brief: a30 does not sell your data, retains only what is necessary to provide our services, and allows you to view or delete your data at any time upon request.
The following information is collected directly when you register for an account with a30:
Some technical information is collected automatically while you use a30. This data is necessary for platform improvement and security:
| Data Type | Why It's Collected |
|---|---|
| IP Address | Fraud Detection and Geographic Restriction Verification |
| Device Type & OS | Ensuring App Compatibility |
| Browser / App Version | Technical Troubleshooting |
| Login Time & Session Data | Account Security Monitoring |
| Betting & Gaming History | Account Management & Bonus Calculation |
| Transaction Records | Meeting Financial Regulatory Obligations |
A30 never stores your full bank account or card number. For bKash or Nagad payments, only the transaction reference number is retained — not your full PIN or account details. a30 also does not access your social media accounts or contact list.
A30 uses the data it collects solely for the following purposes:
Please Note: a30 will never ask for your password, OTP, or payment PIN by phone, SMS, or email. If anyone contacts you claiming to be a30 and asks for this information, it is a scam — report it to our support team immediately.
A30 does not sell your personal data. It may be shared only in the following limited circumstances:
When you make a payment via bKash, Nagad, or Rocket, the necessary transaction details are shared with that platform to complete the payment — this is essential for processing. Those platforms operate under their own privacy policies.
If the Curacao eGaming Authority or any other regulatory body requests information, a30 is legally obligated to provide it. In such cases, a30 has no discretion to refuse.
Certain technology partners handling cloud hosting, cybersecurity, or analytics may access necessary data. These partners are bound by strict confidentiality agreements and are not permitted to use that data for any other purpose.
A30 is legally required to provide data in response to valid court orders or requests from law enforcement authorities. Where possible, a30 will attempt to notify the member in advance.
A30 employs multiple layers of security to protect your data. Even if one layer is compromised, the remaining layers stay active.
That said, no system on the internet is 100% foolproof. a30 takes every possible precaution, but your own vigilance matters too: use a strong password, never share it with anyone, and always log out after using an unfamiliar device.
Cookies are small text files stored in your browser. a30 uses the following types of cookies:
You can block or delete cookies through your browser settings. Keep in mind that disabling essential cookies may affect features like login and payments. The a30 mobile app uses local device storage instead of cookies — you have the same level of control either way.
A30 believes you have full ownership of your personal data. You can exercise the following rights at any time:
If you'd like to know what data a30 holds about you, submit a request to our support team. We will respond within 30 days.
You may request corrections if any of your information is inaccurate or out of date. Changes to core details such as your name or date of birth may require identity verification.
After your account is closed, you may request that your data be deleted. Any data that falls outside mandatory legal retention requirements (such as AML records) will be permanently removed.
You can opt out of marketing messages at any time. Simply click the unsubscribe link in any promotional message and they will stop immediately.
You can request a copy of your account data in a standard format (such as CSV) at any time.
To exercise any of these rights, email us at support@a30.live or reach out via live chat. We typically respond within 30 days.
A30 does not retain data indefinitely. Retention periods vary depending on the type of information:
Data is securely deleted at the end of its retention period — not simply stored indefinitely.
A30 is strictly an 18+ platform. No one under the age of 18 is permitted to register, and no data from minors is ever collected.
If a minor is found to have created an account using a false age, the account will be closed immediately and all stored data will be deleted. If a parent or guardian has any concerns, please contact support@a30.live.
A30's servers are hosted across multiple countries, which means your data may be stored on servers located outside Bangladesh. Regardless of where your data is held, the same security standards and encryption apply. a30 ensures that all international data transfers comply with global data protection standards.
A30 may update this Privacy Policy from time to time. Minor changes will only reflect as an updated date on this page. For significant changes, you will be notified via your registered mobile number with sufficient notice before they take effect.
Continued use of a30 after any changes are made will be considered acceptance of the updated policy. If you do not wish to accept the changes, please contact our support team.
For any privacy-related questions, requests, or complaints:
We aim to send an initial response to privacy-related requests within 7 business days. Complex requests may take up to 30 days.
Your privacy is our responsibility: You chose to register with a30 — and honoring that trust is one of our most important responsibilities. If you have any questions, please don't hesitate to ask.
Privacy & Security: Frequently Asked Questions